Designing The New Normal - Series Overview

A new speaker series designed to engage the New Zealand business and design community in exploring design's role in helping businesses adapt to The New Normal. All around the world, COVID-19 has been called out as the biggest risk to a countries’ economic growth.

Yet the future of work is now here, consumer confidence is returning, and digitally enabled productivity has been accelerated out of necessity. 

There’s no more looking back.

Speakers top left to right: Albert Shum, Jon Herries, Tania Benyon, Sarah Kearney, Nick McLaren, Ish Cheyne.

Invited Speakers: 

The New Normal for New Zealand Healthcare
Jon Herries,Group Manager - Emerging Health Technology, Ministry of Health

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About Our Speaker:
Jon and his team are focused on bringing technology to the health sector faster, ensuring that technology provides impact, and establishing a network of interested and expert people and organisations who are working on new technology solutions in health.

Jon has recently returned to NZ from four years in Ireland where he was working in Healthcare and Technology consulting for EY. In this role Jon led the development of technology operating models and plans for the National Office of the HSE, SSW Hospital Group and Saolta Hospital Group. He was also lead on planning the work programmes for the National Children’s Hospital, the National Forensic Mental Health hospital and the All-Ireland Congenital Heart Disease Service.
He was also the lead on reviewing the immunisation dataset for the Republic of Ireland including the plan to build a National Immunisation Dataset. 

Previously Jon established the Alliance Leadership Team and programme for CCDHB and was involved in project management, technology development and analytics in a number of clinical areas. He originally trained and practiced as a Physiotherapist and also completed a post-graduate diploma in Health Management.

The New Normal for Music Production & Entertainment
Nick McLaren, CSO, Serato

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About Our Speaker:
Nick is a product innovator and strategic planner with nearly 20 years experience in music and technology roles. He's part of the executive team at Serato where he look after corporate / product strategy and discover and nurture strategic partnerships. He leads a multidisciplinary team of product owners, UX researchers, UI designers and online strategists who together plan and design amazing software and hardware products.

Nick is also a Japanese business expert, having lived in Japan and setup multiple Japanese corporate partnerships and distribution avenues. Now back in New Zealand, he recently completed an MBA at the University of Auckland, with a research project focused on Business Model Discovery in Blockchain startups.

The New Normal for Retail
Tania Benyon, CPO, The Warehouse Group
Sarah Kearney, CDO, The Warehouse Group

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About Our Speaker Tania:
Tania began her retailing career as a product manager for Noel Leeming Group (NLG) in 1999, becoming merchandise manager for NLG before joining The Warehouse Group when she moved to Warehouse Stationery in 2007 as General Manager Merchandise.

In her role as Chief Product Officer Tania is responsible for sourcing and building the best assortment of products for customers across brands including The Warehouse, Warehouse Stationery and Noel Leeming.

About Our Speaker Sarah:
Prior to joining The Warehouse Group, Sarah was based in Singapore as Senior Vice President of Growth and Optimisation for Lazada Group, the leading eCommerce platform and flagship platform of the Alibaba Group in Southeast Asia. In her role, Sarah had the privilege of leading an integrated team across seven markets, where she was responsible for driving onsite optimisation and brand campaigns to deliver revenue, conversion and basket growth.

Sarah brings a wealth of knowledge in strategic ecommerce and customer engagement into her Chief Digital Officer role, as well as sharing her passion for customer experience through innovation, transformation and data with The Warehouse Group team, to help play our part in helping Kiwis live better every day.

The New Normal for Fitness and Wellbeing
Ish Cheyne, Head of Fitness, Les Mills

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About Our Speaker:
Ish Cheyne’s fitness career spans over 25 years, and he is currently the Head of Fitness for Les Mills New Zealand’s Senior Leadership Team. Ish has a strong skillset in change management and operational strategy and is known as a key influencer in the fitness industry. He is an accomplished communicator and keynote speaker and presents internationally in areas of Leadership, Fitness strategy, Personal Training and Sales. Ish has an innovative approach to doing things outside the box and has developed paradigm shifts around the way Les Mills runs its fitness departments.

The New Normal for Design and Technology
Albert Shum,CVP of Design, Experiences & Devices Group, Microsoft​​​​​​​

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About Our Speaker:
Albert Shum leads a collaborative team creating the future of experiences and devices at Microsoft. An accomplished designer with over 20 years of global consumer brand and design development expertise, Albert has led strategic design initiatives at Nike and Microsoft, scaling design thinking and launching products that influence millions. His team currently drives incubation for the Microsoft Web ecosystem, focused on the responsibility of design to create intelligent and inclusive experiences.

Talking to business leaders throughout March on Crowdcaster will be Luke Pittar, PDINZ, The Warehouse Group, Design Thinking Coach Terry Williams-Willcock, PDINZ, Chief Customer Officer, RUSH Digital.

Both Luke and Terry are DINZ board members for Design in Business.

DINZ Interviews

When the opportunity arises, DINZ interviews leading designers from here and overseas. These interviews seek to dig beneath the surface to address the common and uncommon challenges, problems and opportunities the design community faces.